Office Policies

Hess Orthodontics is open to serve you, answer questions or schedule an appointment during the following hours:

Monday- Friday: 8 a.m. – 5 p.m.
Wednesday: 8 a.m. – 6 p.m.

Our Mission

At Hess Orthodontics, it is our goal to provide the utmost quality orthodontic treatment in a fun and exciting environment. We strive to help our patients attain the best results possible and have fun doing it. It is our belief that a beautiful smile can do so much more than just improve overall dental health; it can also completely change a persons’ life. The team at Hess Orthodontics is excited to welcome you to our family of Florida’s Most Beautiful Smiles!


Your scheduled appointment time has been reserved specifically for you. Appointments are normally scheduled at six to ten week intervals. The majority of our appointment scheduling may be done before and after school. However, in order to provide quality orthodontic care, it is necessary to schedule some appointments during school/work hours. It is important to schedule lengthier appointments during school/work hours to achieve the best possible orthodontic result. Patients should schedule their next appointment after each visit, or as soon as possible thereafter.

Please allow us 24-hours notice if you need to cancel your appointment. If an appointment is missed, it is the patient’s responsibility to contact our office immediately to set up a new appointment.

Appointment Reminder Calls

We are pleased to offer you a personalized appointment reminder that will call your house or cell phone to remind you of upcoming appointments with our office. Also, you may choose to want to receive your reminders via e-mail or through text messaging.

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