Meet Our Team


Dixie.jpgDixie: Certified Orthodontic Assistant

"I had braces on from the age of ten all the way to 16, so it is very easy for me to relate to our patients. I have been an orthodontic assistant for more than 20 years and I really enjoy it. For me, working with teenagers is the best part of my job. I love to see the great results our patients achieve with treatment."

On her days off, Dixie likes taking her grandson to Weeki Wachee Springs to swim and also enjoys kayaking, hiking and fishing. She collects antiques such as lamps, spoons and rocking chairs.

Carolyn.jpgCarolyn: Office Coordinator

"Working in the orthodontic field for the last eight years has been a very rewarding experience. I enjoy working with the professional staff at Hess Orthodontics almost as much as I love working with the patients. The most rewarding part of my job is getting to know the person behind the smile!"

Originally from Texas, Carolyn has been a part of our team for just over seven years. In her spare time she enjoys spending time with her husband, Bo, and two children boating.

kathleen.jpgKathleen: Records Technician

"Working in orthodontics has been my life. I can't imagine doing anything else. Every day is different, meeting and treating all kinds of individuals. I have worked in the orthodontic field for almost 20 years, learning and growing every step of the way. Being part of the Hess Orthodontics Team is very rewarding."

Kathleen enjoys biking with her husband, going to the beach with her family and photography.

Sam.jpgSam: Marketing 

"I enjoy every moment working here and I'm so proud to be a part of such an outstanding team! It is so much fun creating a positive, fun, comfortable and worthwhile experience for all our patients."

Sam enjoys running and working out, water sports and just being outdoors with her two little boys, husband and bullmastiff, named Wrigley. She says she doesn't have much spare time but if she ever found some, she would 

Mutsumi.jpgMutsumi: Lab Technician

“I am very glad to be a part of such a wonderful team and patients. I just love to see our patients smile after they get their braces off.”

Mutsumi had worked in orthodontic field for two years in Japan before she joined our team. In her free time, she likes to do spin exercise, play billiards, mountain biking, and hiking with her husband and two children.

Vanessa.jpgVanessa: Insurance & Financial Coordinator

“I am honored to work with not only two talented  orthodontists, but two extraordinary people who are making a difference in people’s lives. With Dr. Hess and our outstanding team, we create a fun and positive atmosphere for our patients. It is truly rewarding to see our patients journey from when they first commence treatment with us, to when they finish their treatment.  I had braces for four years and I can say that there is no better feeling than being able to smile with confidence. Here at Hess Orthodontics we pride ourselves in creating beautiful and confident smiles that will last a lifetime.”

Vanessa has been working in the dental field for 5 years specializing in insurance and billing. When she is not working, you can find Vanessa cheering on her Alma Mater, the University of Florida Gators at sporting events. She also enjoys going to concerts, studying, traveling, and taking in the history and culture of other countries.

Darlene.jpgDarlene: Certified Orthodontic Assistant

“I began my career as an orthodontic assistant 4 years ago. My favorite part of my job is seeing the end results of cases and how beautiful the patient's teeth look. I am extremely grateful for the opportunity Dr. Hess has given me to join their team.”

Originally from New Jersey, Darlene likes to spend her time traveling. You can find her outside of the office exploring the gorgeous beaches of Florida with her 8 year old and 11 year old children.

Mary-Straight-Hair.jpgMary: Facilities Director

Building relationships with our patients and getting to know them on an individual level makes Mary’s work very fulfilling. Mary, who has been working at Hess Orthodontics since 2014, handles many duties at the office, from being one of the first people you see when arriving at our office, to preparing new patients for their first orthodontic exam, discussing recommended treatment, and reviewing patients’ financial options. Mary enjoys developing rewarding relationships with our patients that "Like a Smile" will last a lifetime.

When she’s not working with our patients, Mary likes to spend time with her family and friends on their boat. She also enjoys biking, swimming and walking her labradoodle "Arcu".